FAQ

ABOUT 2H LIVING

What is 2H Living?

2H Living is a new type of accommodation created in the city of León. The building is a unique space, dedicated to offering a sustainable, energy-efficient alternative, utilizing the latest technological applications in the sector, and built with a minimalist design worthy of major Spanish cities.

How to contact 2H Living?

At 2H Living, we understand the importance of providing excellent service to our guests, who have several ways to contact us.

How to book?

Reservations can be made on our website, by email, and through third-party platforms such as Booking.com and Airbnb.

What services are offered?

The main service offered at 2H Living is accommodation in a private space: studios or apartments available for 1 to 4 people, depending on the type of accommodation.

Each apartment is equipped with a rest area, a private bathroom, and an area where guests can independently cook and eat.

What additional services does 2H Living offer?

One of the most important advantages of staying at 2H Living is the ability to enjoy the building’s common areas.

We have several spaces to make your 2H Living experience unforgettable. See all services.

How are the apartments and studios equipped?

In the sleeping area, each accommodation comes with essential furnishings: a 150 x 200 cm or 180 x 200 cm bed, a nightstand, a night lamp, and a wardrobe. See amenities and technologies.

Does it include cleaning service?

If you book a tourist accommodation, the cleaning service is included in your stay. For short- and medium-stay accommodations, please contact us.

Edificio 2H Living Leon

Sobre tu estancia

How do I access the building?

From the link you receive by email, you can open the main entrance door by swiping your virtual key from the Web App. If you don’t have your mobile device, you’ll also be given an access code that you can use for the main entrance, your apartment/studio, and common areas.

How do I access my apartment or studio?

From the link you receive by email, you can open the door to your apartment or studio by swiping your virtual key from the WebApp. If you don’t have your mobile device, you’ll also be given an access code that you can use for the main entrance, your apartment/studio, and common areas.

How do I access the private parking?

The device located in our private parking lot recognizes the vehicle’s license plate, entered when booking this service. This allows users to access their parking space.

How can I access the common areas?

Access to common areas is provided in the same way as other access: through a link that takes the user to our WebApp or with the code.

When can I check in online?

When you make your reservation, you’ll receive the steps to the email address you specified. If you haven’t done so by then, you can do so up to three days before your check-in date.

What steps are involved in online check-in?

Access the link you received in your email to log in to the WebApp. Go to the “Online Check-in” section of the main screen and complete the following steps:

What to do in case of emergency?

Contact the emergency number ( 112 ) and immediately notify the administration 987 765 413.

What time can I check in?

You can check-in from 3:00 p.m.

What is the latest check-out time?

The latest time you must leave your stay is 12:00 p.m.
Please respect the established schedules to facilitate cleaning and preparing the apartment for the next guests.

What rules should I follow during my stay?

Respect the hours of sleep and silence from 10:00 p.m. to 8:00 a.m.

The maximum number of occupants allowed is indicated at the time of booking. The maximum number cannot be exceeded.

The celebration of parties or events is prohibited .

No pets allowed .

Smoking is not permitted inside the apartment. If you wish to smoke, please use the designated areas outside.

Please keep the apartment in good condition and return everything to its proper place at the end of your stay. Please dispose of trash in the appropriate containers and recycle properly.

Use appliances carefully and according to the instructions provided. Please report any malfunction or damage to the equipment immediately.

Any damage to the apartment, furniture, appliances, or other items must be reported to the management.

Only the people registered on the reservation are allowed in the apartment. Unauthorized visitors are not allowed without prior consent from the property.

Guests are asked to use electricity, water, and other resources responsibly, turning off lights and air conditioning when not needed.

The accommodation reserves the right of admission.

When will you charge me for the reservation?

Payment for the reservation must be made at the time of online check-in.

Do I have to pay a tourist tax?

No, you won’t have to pay a tourist tax in the city of León.

What payment methods are accepted?

Payment can be made by Visa or MasterCard credit or debit card.

How can I modify or cancel a reservation?

Directly from the link you receive in your email. Check your reservation conditions to see if a modification or cancellation applies.

Lee Way

LEE WAY

What is Leeway?

Leeway was born from the current needs of users when staying in a city.

Leeway is synonymous with freedom; each guest will enjoy their privacy in a property, while being part of a whole and enjoying different services and areas shared with the rest of the guests.

In this way, we offer users a range of services they can use without having to leave their building, thus promoting time efficiency, which is so in demand these days.

Do you want your apartment to be part of Leeway?

We adapt your building to manage it as part of our brand, to make it part of our philosophy.

Why choose Leeway?

Leeway is a chain of tourist apartments in Spain that prioritizes the needs of each individual when looking for short- or medium-term accommodation.

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